Shipping policy

At Laveder Factory, we are committed to delivering your orders safely and on time.

Order Processing

  • All orders are processed within 1–3 business days after confirmation.
  • Orders are not processed or shipped on Sundays or public holidays.
  • You will receive a confirmation message once your order is placed.

Shipping Time

  • Estimated delivery time: 3–7 business days depending on your location.
  • Remote areas may experience slightly longer delivery times.

Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout.
  • We may offer free shipping on selected orders or promotions.

Order Tracking

  • Once your order is shipped, you will receive a tracking ID via email or WhatsApp.
  • You can use this ID to track your shipment in real time.

Delivery Issues

  • Please ensure your shipping address and contact details are correct.
  • We are not responsible for delays due to incorrect address details.
  • If delivery fails due to unavailability, the courier may attempt re-delivery.

Delayed or Lost Shipments

  • While we strive to deliver on time, delays may occur due to unforeseen circumstances.
  • If your order is significantly delayed or lost, please contact us and we will assist you promptly.

Damaged Packages

  • If your package arrives damaged, please do not accept it if possible.
  • If already accepted, contact us within 48 hours with photos/videos for resolution.

Contact Us

For any shipping-related queries: